SERVICE & SUPPORT

DO YOU HAVE QUICK GUIDE VIDEOS?

A: Yes, of course. Just click below YouTube linked video on our YouTube channel.

www.fmk-motorized.com


FMK motorized s.r.o.

Add: Stoličkova 2464/43, 767 01 Kroměříž, Czech

Tel / Fax:+420 774773300

Email: sales@forcedoor.cn


I WANNA ORDER SOME DRIVES, WHAT IS THE AVERAGE DELIVERY TIME FOR DRIVES AND OPERATORS AND CONTROLS?

A1: The average delivery time for standard models of products is 15 working days (Qty<200kits).

A2: The average delivery time for special versions of products is 30 working days (200kits≤Qty<800kits).

AFTER THE "BASE" DRIVE INSTALLED, HOW CAN I SET THE "PEAK FORCE" & "OPEN/CLOSE speed" & "SOFT START/SOFT STOP ranges"?

A: Quick confirm your rail system (SL or HL or VL) as the first setting on the control box, then the "AAS" (Auto Adaptive System) will identify the door's  "Lift type & Height & Balance Status) after the travel limit learned. 


AAS will smart calculate a most matching program to set the "PEAK FORCE" & "OPEN/CLOSE speed" & "SOFT START/SOFT STOP ranges" automaticly. Surely, People can change any settimg follow the instruction manual if necessary. 


NOW I HAVE A 1200N SECTIONAL GARAGE DOOR DRIVE AT HOME, BUT SEEMED IT’S NOT POWERFUL ENOUGH TO DRIVE MY 13㎡ GARAGE DOOR , CAN I REPLACE WITH YOUR DC INDUSTRIAL DOOR DRIVE?

A: Yes, of course. It’s really a good choice to choose our BASE 35NM industrial door drive, and we will provide a special Extension Shaft Assy, but the condition is the door drive side fixed.


- Model Base 35Nm suit for door size up to 18㎡

- Model Base 35Nm suit for door weight up to 234kgs

- Model Base 35Nm suit for door height up to 5.0m

PUSH BUTTON AND TRANSMITTER/RECEIVER MODULE KIT, HOW DO I CHOOSE?

A1: If your door drive is Household used, then choose Transmitter/Receiver module kit, more convenient and Contribute to personal privacy.

A2: If your door drive is used for Factory/Warehouse/Logistics center/Commercial center, then you can choose Push button. More convenient access, no need to carry transmitter.

DO I NEED TO CHOOSE OTHER SECURITY ACCESSORY FOR MY DOORS?

A1: - Thanks to its DC technology, the Base Commercial & Industrial door opener also has a built-in power cut-off and can be used for a door area of up to 14 square meters (within 4000mm width x 3500mm height) without active safety components. 



A2:  - However, if the size of the door exceeds 14㎡ 

Para una mayor seguridad de su puerta le recomendamos con hincapié nuestros accesorios de seguridad opcionales.


I HAVE A VERTICAL LIFT 26㎡ SECTIONAL DOOR, WHAT DOOR DRIVE MODEL CAN I CHOOSE?

- BASE 70 Nm  

I HAVE A HIGH LIFT 30㎡ SECTIONAL DOOR, WHAT DOOR DRIVE MODEL CAN I CHOOSE?

- BASE 70 Nm  

I HAVE A STANDARD 30㎡ SECTIONAL DOOR, WHAT DOOR DRIVE MODEL CAN I CHOOSE?

- BASE 70 Nm 

I HAVE A 14㎡ DOUBLE GARAGE DOOR WITH A SMALL WICKET DOOR , WHAT DOOR DRIVE MODEL CAN I CHOOSE?

A1: En el caso de la puerta sándwich en secciones con espuma BASE 35 Nm

A2: En el caso de la puerta de vidrio con marco de aluminio, BASE 50Nm

CONTACT US

FMK motorized s.r.o.

  • Stoličkova 2464/43, 767 01 Kroměříž, Czech Republic, VAT Nr.:CZ10877193
  • info@fmk-motorized.com
  • +420 774 773 300

China Factory

  • Building H, Plainvim Industrial Park (No. 30 Wanquan Road), Wuxi, China
  • sales@forcedoor.cn
  • +86 510 88796565